9.7. How to Close an Issue
This is performed by the person that originally raised the Issue,
by the QA responsible for that area,
or by anyone for issues that are verified.
You need to be a member of the project (any role).
This can also be done by someone who would have raised the issue but
did not because it was already present in Issuezilla.
Pick any Issue that is Verified
(
all VERIFIED issues
)
or that you have raised or refrained from raising because
somebody else already had written it.
See that you are satisfied with the solution.
This could involve reading through the resolution and
starting the tool to verify it.
Do one of the following:
If you are satisfied, Close the issue.
If you are not satisfied but the problem is solved as it is written in
the Issue, Close the issue and open a new Issue with
the rest of the problem.
If you are not satisfied and the problem is not solved, put the Issue
in status REOPENED with a description on what you are not satisfied
with.
